Alvéole has an exciting opportunity for a Field Application Engineer to actively participate in the worldwide development of Alveole’s business by ensuring customer success using Alveole’s platforms. For this position, we are seeking a motivated individual with scientific background, based in Paris. The Field Application Engineer will report to the Sales and Marketing Director.

Key responsibilities:

• Educate customers on the use of the technology by delivering pre and post-sales applications and technical support in a timely and professional manner
• Perform hardware and software installations of Primo technology and related microscope parts on customer sites.
• Deliver remote, Alveole in house and customer on-site demonstrations and training
• Manage the field maintenance service on customer-site
• Support worldwide distributors to promote Alveole technology by providing them with technical and scientific support
• Bring your application expertise for customer qualification calls and customer seminars covering a variety of scientific research areas related to Alveole’s technology
• Track and report activities within the Customer Relationship Management tool (Sales Force) according to internal procedures
• Optimize existing application workflows based on users’ feedback
• Carry out proof-of-concept experiments if required for new client application
• Collaborate with the R&D team to design new applications and develop new protocols
• Co-develop sales and marketing materials including application notes and marketing presentations when required
• Actively participate, as other team members, in international scientific meetings, conferences, and exhibition

Soft skills:

• Dynamic team player
• Good analytical and solution-oriented mindset
• Strong verbal and written communication skills to effectively deliver technical presentations and application notes
• Ability to adsorb detailed technical information

Position Requirements:

• Engineer or PhD in Biology, Biophysics or related field
• First experience in the life sciences industry
• Previous field application engineer experience is a plus
• Proficiency in English
• International work experience is highly valued
• Knowledge in cell biology with a practical research experience and standard lab operations
• Awareness of microscopy techniques
• Well organized with ability to manage both complex personal tasks and teamwork
• Willingness to travel (~ (50 %) in Europe and occasionally in international countries

 Why Alvéole:

• Work in small and dynamic company with a multidisciplinary team
• Located in center Paris, in the 13th area
• Evolve in an international environment with worldwide customers and distributors
• Permanent position (CDI) with health benefits and a good work life balance (home office allowed)

If this challenge appeals to you, and you can offer drive, commitment, and enthusiasm, we look forward to hearing from you.

Contact : helene.delobel@alveolelab.com